We review your proposed regulated activity, service type, client group, location, nominated individual arrangements, registered manager readiness and operational plan.
Registration support for new care providers
CQC registration is not only an online form. New providers must show that the proposed service has a clear model of care, suitable leadership, safe recruitment arrangements, policies that match the service, a realistic staffing plan, a governance framework and credible systems for managing risk before regulated activity begins.
Hennikon Care Consult helps providers prepare properly before submission so the application, documents and interview answers are consistent. We help you understand what evidence is needed, what needs strengthening and how to explain the service clearly to regulators, commissioners and future clients.
We help organise the documents, policies, statements, governance records and operational evidence needed to support a strong registration submission.
We prepare managers and nominated individuals to answer questions about safety, staffing, safeguarding, quality assurance, complaints, risk, medicines and leadership.
What we help you prepare
Service model and regulated activity
We clarify what service you intend to provide, who it is for, the regulated activity involved, where care will be delivered and how referrals, assessments and care planning will be managed.
Statement of Purpose
We review or support the development of a clear Statement of Purpose that reflects the provider, service aims, locations, client groups, regulated activities and management arrangements.
Policies and procedures
We help ensure policies are not generic files sitting in a folder. They should be relevant to the service, easy for staff to follow and aligned with safeguarding, medicines, incidents, complaints, recruitment, supervision and governance.
Governance and quality assurance
We support the setup of audit schedules, management oversight systems, action plans, quality monitoring, complaints learning, incident review and evidence that leadership can identify and manage risk.
Recruitment, staffing and training evidence
We help providers prepare safer recruitment processes, induction expectations, supervision arrangements, training matrix planning, role responsibilities and staffing contingency thinking.
Registration interview readiness
We coach applicants to explain how the service will operate safely, how risks will be escalated, how people will be involved in care and how the provider will monitor quality from day one.
Our registration support process
1. Discovery and gap review
We assess your service idea, documents, leadership arrangements and readiness. You receive clear feedback on what is missing, weak or inconsistent.
2. Evidence preparation
We help organise the application evidence, Statement of Purpose, policies, governance documents, recruitment files, training plan and operational systems.
3. Mock registration discussion
We run interview-style questions so the registered manager and nominated individual can explain the service safely and confidently.
4. Post-submission support
If further questions, document requests or clarification points arise, we help you respond clearly and improve supporting evidence.
Typical documents and evidence areas
- Statement of Purpose and service user guide.
- Safeguarding, medication, infection control, complaints, incidents and whistleblowing policies.
- Recruitment, DBS, induction, supervision, appraisal and training matrix records.
- Care assessment, risk assessment, care planning and review templates.
- Quality assurance calendar, audit tools, governance meetings and action plan templates.
- Business continuity, on-call, escalation and emergency planning arrangements.
- Evidence for nominated individual and registered manager fitness, competence and oversight.
Who this service is for
This support is suitable for new domiciliary care, supported living, complex care and community support providers who are preparing to apply for registration, have started an application and need structure, or want an independent review before submitting.
Preparing a CQC registration application?
Send your service type, proposed regulated activity, location and current stage. We will advise the next sensible step.
